Salesforce Consulting

          Salesforce consulting that turns your CRM into real results

          Independent, expert advice to get more from Salesforce — CRM strategy, health checks, process redesign and a practical roadmap, including where AI fits. We help you fix what is not working and plan what comes next.

          Health CheckFind the gaps
          RoadmapA clear plan
          ProcessDesigned to fit
          AI StrategyWhere Einstein helps
          25+Years in CRM & ERP
          CertifiedSalesforce Consultants
          End-to-EndSales, Service & Marketing
          GlobalRemote & On-Site Delivery
          What we do

          Salesforce advisory that moves you forward

          From a quick health check to a full CRM strategy, grounded in real delivery.

          Advice You Can Act On

          We assess your Salesforce setup, fix what is holding you back and give you a costed, prioritised roadmap — including a practical view of where AI and automation add value.

          • Health check
          • Strategy
          • Roadmap
          • AI plan

          Salesforce Health Check

          A deep review of your org to surface risks, technical debt and quick wins.

          Process Design

          Redesign your sales and service processes to match best practice.

          CRM Roadmap

          A phased, costed plan aligned to your business goals.

          AI & Einstein Strategy

          A practical view of where AI and automation pay off in your CRM.

          Adoption Review

          Understand why adoption is low and how to lift it.

          Coverage

          What we advise on

          Strategy and optimisation across every part of your Salesforce estate.

          Sales Process
          Service Process
          Data Quality
          Automation
          Security Model
          Reporting
          Integrations
          AI & Einstein
          Licensing
          Adoption
          Decision support

          Optimise vs re-implement

          Sometimes the answer is to fix and tune; sometimes it is to start fresh. We help you decide.

          Consideration
          Health Check & Optimise
          Re-Implement
          Approach
          Improve your current org
          Rebuild on a clean foundation
          Effort
          Lower, contained
          Higher, transformative
          Disruption
          Minimal
          Planned and managed
          Best fit when
          The core is sound
          Debt and workarounds dominate
          Our default
          Optimise first
          Rebuild only when justified

          We recommend the lower-risk path to value — honest advice, not the biggest project.

          How we work

          A clear path from question to plan

          A short, structured engagement that ends with a costed plan of action.

          1

          Discover

          Understand your goals, processes and current Salesforce setup.

          2

          Assess

          Health check, data review and a look at risks and opportunities.

          3

          Recommend

          Clear options with costs, benefits and a recommendation.

          4

          Roadmap

          A phased, costed plan with priorities and timelines.

          5

          Enable

          Hand over to your team, or carry the plan into delivery.

          What you receive

          Decision-ready documents

          Practical outputs your leadership and admins can act on immediately.

          Health Check ReportRisks, debt and prioritised quick wins.
          Process DesignOptimised sales and service processes.
          CRM RoadmapA phased, costed plan of improvements.
          AI Opportunity MapWhere AI and automation add value.
          Data Quality FindingsIssues and a plan to clean your data.
          Adoption PlanHow to lift usage across teams.
          Licensing ReviewRight-size your Salesforce licences.
          Executive RecommendationA clear summary for leadership.
          The payoff

          What you gain

          Less guesswork, faster decisions and more value from the CRM you own.

          Lower risk

          De-Risked Decisions

          Validate the plan and cost before you commit.

          Weeks, not months

          Faster, Clearer Choices

          Move from uncertainty to a costed, prioritised plan.

          Higher usage

          Better Adoption

          A clear plan to get teams using Salesforce properly.

          More ROI

          More from What You Own

          Unlock the Salesforce features you already pay for.

          Ways to engage

          Start small or go deep

          Choose the level of advice that fits your stage and budget.

          Quick start

          Advisory Workshop

          A focused session to align stakeholders and frame the decision.

          • 1–2 day workshop
          • Stakeholder alignment
          • Clear next steps
          Recommended

          Health Check

          A defined Salesforce review with clear findings and a roadmap.

          • Defined scope & price
          • Decision-ready report
          • 2–4 week turnaround
          Ongoing

          Advisory Retainer

          On-call Salesforce expertise to steer your roadmap.

          • Flexible monthly hours
          • Roadmap governance
          • Priority access
          Hands-on

          Embedded Consultant

          A senior Salesforce expert inside your team.

          • Dedicated consultant
          • Skills transfer
          • Day-to-day guidance

          Not getting enough from Salesforce?

          Talk to our consultants for an honest view of your CRM and a clear plan to improve it.

          Talk to a Salesforce Expert
          FAQ

          Salesforce consulting — common questions

          Is your Salesforce consulting independent?

          Yes. Our advice is vendor-honest — we recommend what is right for your business, not the biggest project.

          What is a Salesforce health check?

          A deep review of your org that surfaces risks, technical debt and quick wins, with a prioritised action plan.

          Can you advise where AI fits?

          Yes. We give a practical view of where AI and Einstein add real value in your sales and service processes.

          Will consulting lead to delivery?

          It can. We can hand the roadmap to your team, or the same AppsXpert team can deliver it.

          How long does an assessment take?

          Most Salesforce assessments run two to four weeks, depending on scope. Focused workshops deliver direction in a day or two.