Feedback & NPS App

          feedPulse

          Listen. Learn. Act.

          A customer feedback and NPS app to collect ratings, analyse sentiment and trigger follow-up actions — turning customer opinions into real improvements. Built with Flutter for iOS and Android.

          RatingsCollect feedback anywhere
          SentimentUnderstand how customers feel
          ActionsTrigger follow-ups automatically
          feedPulse app screen
          Ratings & surveys
          NPS scoring
          Sentiment analysis
          Follow-up actions

          Turn feedback into better experiences

          feedPulse makes it easy to gather customer feedback, measure NPS and act on what you learn before small issues become big ones.

          feedPulse Collect
          Collect

          Gather feedback effortlessly

          Customers leave ratings and survey responses in seconds, through links, QR codes or in-app prompts.

          • Ratings & surveys
          • NPS questions
          • QR & link sharing
          • Multi-channel collection
          feedPulse Understand
          Understand

          See how customers feel

          Sentiment analysis and dashboards turn raw responses into clear, actionable insight.

          • Sentiment analysis
          • NPS dashboards
          • Trend tracking
          • Segment views
          feedPulse Act
          Act

          Close the loop

          Negative feedback can trigger follow-up actions automatically, so unhappy customers are not ignored.

          • Automated alerts
          • Follow-up workflows
          • Response tracking
          • Improvement reports

          Key features

          Everything needed to collect, understand and act on feedback.

          Ratings & Surveys

          Easy feedback collection.

          NPS Scoring

          Measure loyalty over time.

          Sentiment Analysis

          Understand the mood behind words.

          Auto Actions

          Trigger follow-ups instantly.

          Trend Tracking

          Spot changes early.

          Alerts

          Never miss unhappy customers.

          Interested in feedPulse?

          Talk to us about building or customising a customer feedback app like feedPulse.

          Frequently asked questions

          What is feedPulse?

          feedPulse is a customer feedback and NPS app that collects ratings, analyses sentiment and triggers follow-up actions.

          How is feedback collected?

          Through ratings, surveys and NPS questions shared by link, QR code or in-app prompts.

          Does it measure NPS?

          Yes. feedPulse calculates NPS and tracks it over time, with clear dashboards.

          Can it trigger follow-ups?

          Yes. Negative feedback can automatically trigger alerts and follow-up workflows.

          What is it built with?

          A Flutter mobile app for iOS and Android, with a backend for surveys and analytics.

          Can it be customised for our business?

          Yes. AppsXpert can tailor feedPulse to your feedback process — get in touch to discuss.