UAE 3PL — ERP & WMS
A leading UAE third-party logistics provider running multi-client fulfilment centres in Dubai and Jebel Ali replaced four disparate warehouse systems with a unified open-source ERP, a custom warehouse management extension and a Flutter warehouse mobile app.
The story behind the project
The provider operates multi-client 3PL fulfilment centres across the UAE, handling inbound, storage, picking and outbound for dozens of B2B customers. As it onboarded more clients each quarter, a patchwork of four legacy systems — plus spreadsheets for billing — could no longer keep up, and the lack of real-time stock visibility was costing time, accuracy and customer trust.
We replaced the entire stack with Ala ERP plus a custom WMS extension, a Flutter warehouse app and a real-time customer portal — one accountable team delivering a single source of truth across every centre and client, with carrier integration and an enterprise-grade cloud underneath.
Project facts
What needed solving
The client ran multi-client 3PL operations across the UAE on four disparate legacy systems, with 3PL billing handled manually in spreadsheets and no real-time stock visibility for their B2B customers. Month-end was slow and error-prone, and there was no mobile, scan-driven warehouse process.
Four disconnected legacy warehouse systems with no single source of truth
3PL billing calculated by hand in spreadsheets and prone to disputes
No real-time stock visibility for B2B customers
A slow, error-prone month-end close
Paper-based picking with no RF or barcode accuracy
Fragmented, manual shipping across multiple carriers
How we delivered it
A structured, low-risk engagement built to last.
Discover
We mapped every fulfilment flow — inbound, put-away, picking, outbound and billing — across both centres and all client contracts.
Design
We designed a unified ERP + WMS architecture with a custom 3PL billing engine and an offline-first mobile picking workflow.
Build
We configured Ala ERP, built the WMS extension, the billing engine, the Flutter app and the customer portal, and wired in carriers.
Test
We validated with real stock, multi-client billing scenarios and edge cases alongside the warehouse team.
Go-Live
We migrated data, cut over centre by centre with hypercare, and trained warehouse and office staff.
What we built, piece by piece
A single platform replaced four systems — here is what we built, component by component.
Solution 01
What we built
Ala ERP as System of Record
Finance, Sales, Procurement and Inventory unified in one multi-client, multi-warehouse platform — the single source of truth for the whole operation.
Solution 02
What we built
Custom 3PL Billing Engine
Per-pallet, per-transaction, per-SKU and per-inbound charges, fully automated with month-end invoicing that ended spreadsheet disputes.
Solution 03
What we built
Flutter Warehouse App
RF and barcode scanning, FEFO / FIFO picking, bin-to-bin put-away and offline-first sync so the floor never stops.
Solution 04
What we built
Real-Time Customer Portal
B2B clients see live stock, inbound and outbound activity and their billing statements — cutting status calls to near zero.
Solution 05
What we built
Multi-Carrier Integration
DHL, FedEx, UPS and Aramex for rate shopping, AWB generation and tracking webhooks, all from one screen.
Solution 06
What we built
High-Availability Cloud
Multi-AZ PostgreSQL on AWS with automated disaster recovery and an enterprise uptime SLA.
The technology stack
A pragmatic, proven stack chosen for scalability, maintainability and long-term fit.
What changed for the business
Real, measurable outcomes — before and after.
The provider now runs every fulfilment centre on one platform. Month-end close dropped from 14 days to 2, the billing engine processes three times the volume with zero disputes, RF picking eliminated paper reconciliation, and a multi-AZ cloud delivers enterprise-grade availability — with the project paying for itself inside nine months.
Everything we handed over
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